StanChart CEO apologises for ‘upset brought about’ by AI feedback


Standard Chartered CEO Bill Winters apologised for the upset brought about to workers by his remarks about synthetic intelligence changing “decrease worth” human employees, however stopped wanting retracting the feedback on Friday. Financial institution bosses in latest weeks have been extra ‌forthright about ⁠the job ⁠cuts they anticipate to make as AI makes routine duties extra environment friendly, having beforehand averted a direct hyperlink to cuts to deal with productiveness good points.

In a publish on LinkedIn, Winters stated he was fielding questions on his selection of ​phrases, “which I do know has brought about upset ⁠to some ‌colleagues. For that I’m ​sorry.”

That is ​a second clarification of his remarks ⁠following an earlier publish that reiterated his level ​and defined why the lender is slicing some ​15% of its back-office help jobs. “It is not cost-cutting. It is changing in some circumstances lower-value human capital with the monetary capital and the funding capital we’re placing in,” Winters stated on Tuesday as ‌the financial institution introduced it will slash practically 8,000 jobs because it adopts AI know-how.

Learn Extra: StanChart CEO seeks to reassure staff over AI-linked job cuts

In his ​newest publish, ​Winters included a ⁠transcript of his full remarks, which he stated confirmed that he valued his colleagues “most extremely” and included previous ​context that the financial institution was “giving each alternative” to at-risk staff who need to be taught new expertise.


Hong Kong and Singapore regulators have sought clarification from the financial institution about Winters’ remarks, Bloomberg Information reported on Thursday.