OutSystems has named the winners of its 2026 Innovation Awards, which recognise clients utilizing synthetic intelligence in operational methods.
Organisations recognised included DHL Provide Chain, Honda, Grihum Housing Finance, Regular, the Netherlands Crimson Cross, Iris Group, United Leases and the Ministry of Vitality in Saudi Arabia, together with Axos Financial institution Govt Kevin Hearn.
The awards cowl classes together with Agentic Pioneer, Enterprise Evolution, Social Affect and Public Service. Winners had been chosen for utilizing AI instruments and software program purposes in day-to-day operations, relatively than retaining tasks on the pilot stage.
DHL Provide Chain received the Agentic Pioneer award after constructing an automatic log evaluation software with OutSystems Agent Workbench. Developed in 5 days, the system identifies vital points in platform logs earlier than alerting engineers and is estimated to avoid wasting as much as 1,640 hours a 12 months.
The logistics group additionally used the platform for challenge approvals, contract lifecycle administration and pricing processes. The work was designed to standardise world processes whereas permitting for customer-specific necessities.
Legacy overhaul
Honda obtained the Enterprise Evolution award for a broader programme to modernise legacy methods throughout the enterprise. Working with Dentsu Soken, the producer deployed 37 purposes over three and a half years throughout analysis and growth, design, high quality, after-sales service and company affairs.
OutSystems mentioned Honda improved operational effectivity by 30% and saved greater than USD $8 million in growth and working prices. The corporate additionally established a centre of excellence to assist 300 builders as a part of the programme.
Grihum Housing Finance was recognised within the Inexperienced Progress class for constructing what OutSystems described as India’s first totally digital mortgage ecosystem. Working with TheDigifac, the lender launched a unified system for lending, buyer relationship administration and associate operations inside 15 months.
The challenge delivered totally paperless processes and minimize buyer onboarding instances by 70% with out rising IT prices, in response to OutSystems. Grihum additionally added AI brokers to automate credit score coverage deviation checks and assist underwriting selections.
Retail and banking
Regular received the Agentic Human Contact award after consolidating retailer operations right into a cell app used throughout greater than 1,000 shops in 12 nations. In line with the corporate, the app helps 95% of every day processes and is utilized by greater than 12,000 workers.
The retailer later added AI-based translation and invoice-processing features. OutSystems mentioned this lowered receipt processing instances from a number of days to 1.
Axos Financial institution Govt Kevin Hearn obtained the Agent of Change award for his work on the lender’s growth technique. OutSystems mentioned the financial institution elevated productiveness by 66% and minimize growth prices, lowering defect charges by as much as 80% whereas modernising legacy methods and adopting AI-driven instruments.
Iris Group, a Belgian services administration firm, obtained the Agentic Worth Award. Working with CoolProfs, it constructed an AI Alternative Agent in two weeks to handle last-minute employees absences throughout a workforce of greater than 3,200 workers.
The cell system changed a handbook phone-based course of and identifies appropriate replacements in seconds, in response to OutSystems. Planners can save as much as half-hour every week, the corporate mentioned.
Public sector
The Netherlands Crimson Cross received the Social Affect award for a cell app known as Tools2Go, which it makes use of to match volunteers to duties throughout crises. OutSystems mentioned the app was launched in six weeks, helps greater than 35,000 customers and removes greater than 1,000 hours of administrative work every month.
The charity later added an AI agent that checks volunteer availability utilizing historic patterns and acknowledged pursuits. The system was first created in response to the pandemic earlier than increasing right into a broader digital volunteering programme.
The Ministry of Vitality in Saudi Arabia received the Public Service award for its Taqati platform and cell app. OutSystems mentioned the system offers greater than 100 digital companies, greater than 50 options and greater than 70 integration factors as a part of a broader effort to unify digital companies.
United Leases obtained the Future Proof Award for a managed software operations system that mixes internet and cell software program with real-time monitoring by cameras, RFID and Bluetooth sensors. OutSystems mentioned the Device Supervisor system launched in 4 months, halving anticipated supply time and slicing projected price to one-third.
The corporate mentioned the software checkout course of turned 10 instances sooner after the adjustments. The software program additionally consists of an AI assistant designed to offer natural-language responses to consumer requests.
Commenting on the winners, Luis Blando, CPTO, OutSystems, mentioned: “The 2026 Innovation Award winners have moved past experimentation into high-consequence agentic methods. Along with our companions, these groups aren’t simply delivery code sooner; they’re deploying autonomous workflows that deal with complicated logic at scale-proving to the broader developer group that the ‘agentic future’ is a current-day manufacturing actuality. By fixing for governance and architectural integrity whereas sustaining velocity, these pioneers have basically redefined software program growth from the bottom up, and their outcomes present a blueprint for the whole trade.”