Fiserv Launches agentOS: The Working System for Agentic AI in Banking – Fiserv, Inc.


Designed to assist monetary establishments safely deploy and scale AI brokers 

agentOS market to characteristic 4 inaugural Fiserv brokers 
and 9 inaugural third-party agent companions

OpenAI and Amazon Net Providers be part of as key collaborators

NEW YORK, Could 14, 2026 (GLOBE NEWSWIRE) — Fiserv, Inc. (NASDAQ: FISV) a number one international supplier of funds and monetary know-how options, in the present day launched agentOS, an agentic AI working system designed to assist monetary establishments deploy, handle, and scale AI brokers throughout their banking workflows. Six monetary establishments have partnered with Fiserv to co-develop agentOS, with two working brokers in beta in the present day. agentOS is predicted to be extensively out there by August 2026.

Constructed to function natively throughout Fiserv’s platforms—core, funds, issuer processing, and servicing—agentOS allows banks and credit score unions to maneuver past disconnected agentic pilots to an enterprise-grade deployment with coverage controls, auditability and human oversight embedded within the design.

agentOS options the business’s first agent market constructed natively for banking workflows permitting monetary establishments to entry Fiserv-built brokers, construct their very own, or deploy third-party brokers inside a managed structure. {The marketplace} will initially characteristic 4 Fiserv-built brokers and 9 third-party brokers supporting duties spanning danger administration, regulatory reporting, deposit operations, and back-office reconciliation to convey agentic automation to the total breadth of banking workflows.

agentOS is supported by strategic collaborations with OpenAI and Amazon Net Providers (AWS) to convey frontier AI to monetary establishments at scale.

“AI will basically reshape how monetary establishments function,” stated Dhivya Suryadevara, Co-President of Fiserv. “agentOS is the primary place the place banks can run Fiserv’s brokers, construct their very own, and deploy from a curated set of companions — all beneath the identical governance, id, and audit controls. The pilots are already proving it really works — delivering measurable positive aspects in the present day, with six monetary establishments co-developing the following wave with us.

Designed for Innovation—Constructed for Regulated Banking

Developed utilizing AI-first engineering ideas, agentOS combines enterprise-grade reliability with governance by design, together with identity-bound execution, coverage enforcement, observability and traceability. The platform permits monetary establishments to deploy AI brokers confidently throughout service, fraud, funds, compliance and progress workflows.

By integrating straight with Fiserv’s present platforms, agentOS extends the worth of a financial institution’s present know-how investments whereas accelerating innovation throughout the establishment.

The First Ruled Agent Market Constructed for Banking

Deployed via agentOS, the agentOS Market permits monetary establishments to entry Fiserv-built brokers, construct their very own, or deploy third-party brokers in the identical managed, ruled structure.

agentOS will initially characteristic 4 Fiserv brokers: Industrial Mortgage Onboarding, Every day Operational Evaluation and Reporting, Agentic Deposit Intelligence, and Agentic AML Triage Evaluation. Fiserv will increase its portfolio of first-party brokers sooner or later, with a give attention to different time-consuming workflows—together with fraud, servicing, compliance, danger administration, deposit operations, and progress.

Dedicated to fostering open ecosystems, Fiserv can be partnering on a few of the most compelling agentic use instances for banks. At the moment, 9 third-party companions have joined via agentOS Market, supporting use instances starting from buyer engagement and monetary crimes compliance to deposit intelligence, regulatory compliance, dispute administration, and reconciliation.

Strategic Collaborators: OpenAI and Amazon Net Providers

Fiserv is creating choose first-party brokers with OpenAI and partnering strategically to convey frontier reasoning into the workflows that transfer cash throughout core, funds, issuer processing, and servicing.

“agentOS represents an essential step towards serving to monetary establishments deploy AI brokers in a safe, ruled, and scalable method,” stated Ashley Kramer, VP, Enterprise at OpenAI. “We’re glad to be working with Fiserv on this — bringing frontier AI into the banking workflows that matter most throughout servicing, compliance, fraud, funds, and operations.”

agentOS leverages Amazon Bedrock to supply safe entry to main AI fashions, giving monetary establishments flexibility because the know-how evolves. Fiserv will run agentOS on Amazon Bedrock AgentCore, AWS’s agentic platform for constructing, connecting, and optimizing brokers securely at scale.

“Few industries set the next bar for safety, resilience, and accountability than banking. We’re proud that agentOS leverages Amazon Bedrock and AgentCore — bringing enterprise-grade AI infrastructure, multi-model flexibility, and the worldwide scale of AWS to each establishment Fiserv serves. We stay up for seeing what Fiserv, its purchasers, and its ecosystem of companions will construct on this basis,” stated Scott Mullins, Managing Director, Worldwide Monetary Providers at AWS.

Early Shopper Adoption

First Interstate Financial institution and Boulder Dam Credit score Union are working pilots on agentOS in the present day, with measurable outcomes throughout business mortgage onboarding and operational reporting. Salem 5, Metropolis Nationwide Financial institution, Financial institution OZK, and SouthState are co-developing the following wave of brokers with Fiserv, with deployments starting this summer season. Shut collaboration with these establishments has been central to constructing an working system that works for banks.

“As we purpose to embed agentic AI into our operations, doing so throughout the managed and ruled structure of Fiserv was important to us,” stated Steele Hendrix, President and CEO, Boulder Dam Credit score Union. “Our preliminary use of a Every day Operational Evaluation Agent helps automate guide duties, together with chopping report occasions down from 10 minutes to a matter of seconds.”

“Supply of an agentic working system via our core permits us to easily combine agentic instruments into our day by day workflows,” stated Jim Reuter, President and CEO of First Interstate BancSystem, Inc. (FIBK). “By a Industrial Mortgage Onboarding Agent pilot, we’ve been capable of see early outcomes—automating mortgage onboarding on to our Fiserv core and decreasing guide information entry and cycle occasions.”

With agentOS, Fiserv brings the size, experience, and belief monetary establishments require to deploy agentic AI inside a ruled, audit-ready structure and convert it into sturdy operational progress.

Extra Info:

About Fiserv
Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 firm, strikes greater than cash. As a world chief in funds and monetary know-how, the corporate helps purchasers obtain best-in-class outcomes via a dedication to innovation and excellence in areas together with account processing and digital banking options; card issuer processing and community providers; funds; e-commerce; service provider buying and processing; and Clover®, the world’s smartest point-of-sale system and enterprise administration platform. Fiserv is a member of the S&P 500® Index and considered one of TIME Journal’s Most Influential Corporations™. Go to fiserv.com and follow on social media for extra info and the newest firm information.