FPT has launched Flezi Foundry, an AI-augmented supply platform for software program improvement and IT operations, as a part of its broader AI-first technique.
The platform is constructed round what FPT describes as a ruled Service-as-a-Software program mannequin, combining AI brokers with human oversight, safe infrastructure and outcome-based supply. It’s aimed toward enterprises trying to rethink how software program engineering and IT operations are managed as AI instruments tackle a bigger position in day-to-day work.
Flezi Foundry makes use of a supply strategy FPT calls Agentic Engineering. Below this mannequin, AI brokers are launched into software program and operations workflows, whereas human supervisors retain accountability for governance, transparency and efficiency measurement.
Two service modes sit on the centre of the providing. The primary, Agentic Growth Lifecycle, is designed for software program improvement and deploys specialised AI brokers throughout planning, coding, overview, testing, safety and documentation.
In response to FPT, the service is meant to extend supply output, high quality and transparency below human supervision, with the mannequin designed to ship as much as 30% extra output throughout the identical finances.
The second mode, Agentic Managed Companies, applies the identical human-and-agent construction to IT operations. On this setting, operations brokers help alert triage, incident decision, remediation and repair enchancment.
FPT says the operations mannequin is meant to enhance response occasions, improve automation and strengthen service efficiency over time. At full maturity, the platform is designed to automate decision for 60% to 90% of first-line help requests and help 99.5% service-level compliance.
Working mannequin
The platform rests on 4 foundations: hybrid sovereign infrastructure based mostly on Azure Digital Personal Cloud and FPT AI Manufacturing facility; human-supervised groups in what it calls Hybrid FTE Pods; pricing tied to capability and repair outcomes; and a Digital Mind and Ability Market for reusable requirements, runbooks and experience.
FPT has additionally outlined a staged adoption course of for purchasers. It begins with a discovery workshop to determine baselines, strikes to pilot testing via A/B supply groups or shadow-mode operations, after which progresses to broader deployment.
The launch provides to a rising push by know-how companies teams to bundle AI brokers into managed software program and operations work whereas conserving human overview in place. For big organisations, the principle concern is usually not whether or not AI instruments can write code or deal with help duties, however how these instruments will be ruled, measured and built-in into present supply buildings.
FPT is headquartered in Vietnam and operates in additional than 30 nations and territories. It reported income of USD $2.66 billion in 2025 and employs greater than 54,000 individuals throughout its core companies, in response to the corporate.
Flezi Foundry additionally extends the corporate’s FleziPT platform, which it has positioned as a part of its broader enterprise AI technique. The brand new providing hyperlinks that earlier work to software program improvement and IT operations, whereas drawing on FPT’s AI Factories in Vietnam and Japan in addition to its international supply community.
Throughout the know-how companies sector, suppliers have been making an attempt to maneuver past one-off AI instruments in direction of service fashions that embed automation into contracts and supply groups. That shift has put extra emphasis on pricing buildings, service-level commitments and auditability, particularly for shoppers in regulated sectors or these dealing with delicate workloads.
FPT’s strategy displays that path by combining human approval fashions with AI brokers in each improvement and operations settings. Human supervisors govern the brokers via Human-in-the-Loop and Human-on-the-Loop fashions, the corporate mentioned.
Frank Bignone, Senior Vice President and Head of Company Technique & Progress at FPT Software program, outlined the corporate’s view of the shift in enterprise supply.
“Agentic AI is shifting enterprise know-how supply into a brand new section, the place intelligence is embedded not solely in instruments, however within the working mannequin itself,” Bignone mentioned.
“With Flezi Foundry, FPT will proceed to form a future the place software program improvement and IT operations are delivered via ruled human-agent collaboration, with pace, accountability, and enterprise outcomes constructed into the inspiration.”