Early Google Fitbit Air deliveries hit a snag with lacking Android app replace

The Google Fitbit Air was initially anticipated to achieve early patrons round Could 26, however in a nice shock, some prospects have already began receiving the brand new screenless health tracker forward of schedule. Whereas the expedited transport is nice information, it seems to be like some Android customers who’ve obtained the wearable can’t truly use it.

Over the weekend, a Reddit user reported that that they had already obtained their Google Fitbit Air, however weren’t capable of pair it with their telephone as a consequence of a lacking app replace.

“Obtained mine right now as nicely, however I’m caught on — app replace required — and may’t truly pair it,” the consumer famous.

A member of Google’s product group quickly responded, confirming that the system requires an up to date model of the app that hasn’t absolutely rolled out to all Android customers but.

“Hey, Andy from Google product group right here – seems to be like your order arrived early! Sorry for the expertise, as others have mentioned right here, confirming you do want the up to date app. We’re doing our greatest right now to speed up the rollout of the up to date app on Android through Play to accommodate early deliveries and it needs to be accessible shortly. Anybody on iOS ought to be capable to replace through the App Retailer already. Search for an replace quickly, as sure, you do want the brand new Google Well being (model 5.0) to pair and use the product,” the Google product group member famous.

Google started rolling out model 5.0 of the brand new Google Well being app a couple of days in the past. We’ve already obtained the replace on our Pixel telephones, although it seems the rollout hasn’t reached everybody but. Because the Google group member defined, the replace required to pair the brand new Google Fitbit Air needs to be accessible very quickly, and will already be rolling out extra extensively now.

Curiously, one other consumer requested whether or not Google Well being can write information to Apple Well being and Apple Health. In response, the Google product group member mentioned assist for writing to Apple Well being is “coming quickly,” which may enable health and well being information tracked by means of Google Well being and the Fitbit Air to sync instantly into Apple’s ecosystem.