Google reveals why it is providing solely 5GB free storage as an alternative of 15GB with some new Gmail accounts


We not too long ago noticed experiences from customers claiming that Google is offering only 5GB of free storage with a brand new Gmail account, as an alternative of 15GB, but when they added their cellphone quantity to the brand new account, Google would “unlock” 15GB storage for free of charge. Google has revealed the rationale behind that.

In a statement to Android Authority, a Google spokesperson mentioned the corporate is testing this transformation to assist it proceed to offer a “high-quality storage service” to its customers.


New Gmail account with 5GB storage

New Gmail account with 5GB storage

We’re testing a brand new storage coverage for brand spanking new accounts created in choose areas that may assist us proceed to offer a high-quality storage service to our customers, whereas encouraging customers to enhance their account safety and knowledge restoration,” mentioned Google.

Google did not reveal the title of the areas the place it is testing this transformation.

As for present accounts, we imagine that so long as customers have a cellphone quantity added to their Google account, they may proceed to get pleasure from 15GB of free storage, shared throughout Gmail, Google Drive, and Google Pictures. That is as a result of Google has up to date its support page, which now says “Every Google Account contains as much as 15 GB of storage” as an alternative of “includes 15 GB of storage.”